Get the Best FWD Travel Insurance in Singapore 2021

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Traveling to Thailand 23 Oct 2021 - 25 Oct 2021
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FWD Travel Insurance Review 2021

Travel Insurance PlanFWD PremiumFWD Business
Medical Expense (Overseas)$200,000$500,000
Emergency Medical EvacuationUnlimitedUnlimited
Travel Delay ($100 every 6 hours)$300$500
Trip Cancellation$7,500$10,000
Baggage Delay ($200 every 6 hours)$200$600
Personal Accident (Death & TPD)$100,000$200,000
Adventure activities covered?YesYes

3 Reasons to Get FWD Travel Insurance

FWD insurance is an online travel insurance company for digital natives.

Online and WhatsApp Claim Procedure Available

FWD also permits customers to make claims through Whatsapp or online through their customer portal.

Coverage for outdoor activities

FWD’s travel insurance offers automatic coverage for a variety of outdoor activities including scuba diving, skiing, jet skiing, bungee jumping, and skydiving.

Travel Insurance at affordable prices

FWD offers some of the most affordable travel insurance policies on the market. They also frequently offer promotions for travel to selected regions.

Important Claims Information

Claims Review

Our internal claims review rate them at 3.5/5. FWD Travel Insurance is great for straight forward claims and their online claims process is user friendly. They have coverage for terrorism as well as unlimited coverage for medical evacuation.

General Claims Process

Claims must be made within 30 days of the event or incident. Refer to FWD’s claims guide for what documents to submit for each type of claim. FWD will follow up to acknowledge your claim within 2 working days.

Online Claims

Log on to FWD’s Customer Portal or just fill in this FWD claim form and upload the supporting documents online.

Whatsapp Claims

You can do a WhatsApp claim for travel delay or baggage delay. Send the message “I’ve a claim” to FWD Claims at +65 9128 8552. You can then WhatsApp photos of your documents.

Hardcopy Claims

For medical expenses and baggage loss/damage, you have to complete the online claims procedure and then mail your original documents to: FWD Singapore Pte Ltd (Claims Team), 6 Temasek Boulevard #18-01, Suntec Tower 4, Singapore 038986.

Emergency FWD Travel Insurance Hotline

+65 6322 2072

Frequently Asked Questions

Does FWD travel insurance cover terrorism?

Yes, FWD Travel Insurance has coverage for terrorism as well as medical evacuation. An act of terrorism refers to a violent or threatening act that is committed for political, religious, ideological or similar purposes with the aim of inciting fear or influencing governmental bodies. If you find yourself in that situation, contact your insurer as soon as you are in a safe position to do so.

How to claim FWD travel insurance for trip cancellation?

You get up to $7,500 for FWD Travel Insurance Premium plans and up to $10,000 for Business plans when you encounter trip cancellation. Claiming is easy, you can either call 6322 2072 or do it through FWD Flyer mobile app. To facilitate your claims, upload necessary documents such as a photo of your boarding pass, travel advisory, and any form of notification or proof about trip cancellation.

I discovered some strange charges on my credit card when I was overseas. Am I covered?

Yes, FWD travel insurance covers you for fraudulent use of your personal credit cards. You can claim up to $300 (Premium), $600 (Business) or $1,000 (First).

Is FWD travel insurance easy to claim?

FWD is a digital-first insurance company, which means FWD travel insurance is quite easy to claim. You can do it completely online via FWD’s customer portal or claim online here If you’re not comfortable with doing that, you can also submit hard copy claims at FWD Singapore Pte Ltd (Claims Team), 6 Temasek Boulevard #18-01, Suntec Tower 4, Singapore 038986.

My baggage got delayed. How much coverage do I receive?

You receive $150 for every six hours of delay whether overseas or in Singapore. You can claim up to $150 (Premium), $600 (Business) or $900 (First).

My flight was delayed for a few hours. How much am I entitled to claim?

You receive $100 for every six hours of delay overseas or in Singapore, up to a maximum of $300 (Premium), $500 (Business) or $1,000 (First).

How do I contact FWD?

FWD hotline: +65 6820 8888 Monday to Friday: 9:00am - 10:00pm, Saturday: 9:00am - 1:00pm (Excluding public holidays). Email: [email protected]