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| Sompo Travel Insurance Coverage | Elite | Vital |
|---|---|---|
| Trip Cancellation | $15,000 | $5,000 |
| Overseas medical expenses | $1,000,000 | $150,000 |
| Personal accident | $500,000 | $150,000 |
| Travel Delay | $2,000 | $1,000 |
| Baggage loss/damage | $8,000 | $3,000 |
| Adventure activities (Underwater) | $350,000 | NA |
| Post Trip Medical Expenses | $30,000 | $3,000 |
| Rental Vehicle Excess Cover | $2,000 | NA |
Sompo may be a market leading insurance company in its native Japan, but it’s not as popular in Singapore. If you are wondering how it stands out from the competition here, these are 3 key takeaways:
For major events such as emergencies, you can call Sompo’s travel assistance hotline +65 6532 2522. To submit a claim normally, the fastest method is to download the Sompo SG app and submit your claim and supporting documents there. You can upload photos of them from your phone. If you have any questions, Claims must be submitted within 30 days of the event, and Sompo will acknowledge your claim within 3 working days.
Sompo’s emergency assistance hotline is +65 6532 2522, so if you need any travel or medical assistance during your trip, call this number. If you are calling from overseas, inform the phone operator that you want to call on a reverse charge basis. For general enquiries, you can contact Sompo at +65 6461 6555 during office hours, or submit an enquiry on their website. Alternatively, the Sompo SG app’s chatbot “Sompony” might be able to help with basic requests.