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Get the Best Income Travel Insurance in Singapore 2022

Find the best and cheapest travel insurance prices on MoneySmart for single and annual trips! Read More
Traveling to Thailand 29 Sep 2022 - 01 Oct 2022
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Income Travel Insurance Plans

Whether you’re looking for a single trip or multi-trip travel insurance plan, Income offers a wide selection of policies with different pricing tiers for both the occasional and frequent traveller.


The most basic out of the 3 Income travel insurance plans, Income Classic travel insurance plan has a decent personal accident coverage that’s worth up to $150,000 per insured person. You also get up to $250,000 of overseas medical expenses.


Seasoned travellers looking for a mid-range travel insurance plan in Singapore may want to consider Income’s Deluxe plan. Even though the increase in maximum benefit is not as significant as you would expect it to be, it comes with adequate coverage needed by people who travel more than once a year.


If you prefer a travel insurance plan that offers the highest coverage for medical expenses, personal accident, travel delay and so on, Income’s Preferred plan is worth looking into. Aside from providing a higher payout and extensive coverage, the premium you pay gives more bang for your buck because it covers all types of travel inconveniences that you may encounter.

Income Travel Insurance Plans & Coverage

Income Travel Insurance CoverageClassic PlanDeluxe Plan
Trip Cancellation$5,000$10,000
Overseas Medical Expenses$250,000$500,000
Personal Accident$150,000$200,000
Baggage Delay$1,000$1,200
Travel Delay$1,000$1,500
Baggage Loss/Damage$3,000$5,000
Rental Vehicle Excess Cover$1,500$2,000

Income Travel Insurance Claims

The rule of thumb when making a travel insurance claim is to do it within 30 days of the insured incident. In the case of Income, filing your claim online is possible if it’s for a cancelled or shortened trip, medical expense, lost or delayed luggage, or travel delay. If you need to claim for other travel mishaps, you must submit your claim by mail. Income’s travel claim form can be downloaded from their website. Alternatively, you may seek assistance from a customer service officer at +65 6788 6616.

Income Travel Insurance Hotline

For general queries, you may get in touch with an Income travel adviser at +65 6788 1222 (Mon to Fri, 8.30 am to 6.30 pm) Alternatively, you may use the Income Adviser Connect feature on their website to chat with an adviser. You may also visit them at their office located at Income Centre, 75 Bras Basah Road to get more help.

Income Travel Insurance Cancellation

To cancel your Income travel insurance policy, you must provide 7 days’ written notice. It’ll then take effect once the notice of cancellation is confirmed. If you cancel your policy before your intended trip and no claim has been filed yet, your premium less $21.40 administrative charge will be refunded. However, if you cancel your policy after the first day of coverage, you won’t be entitled to any premium refund.

Frequently Asked Questions

What’s the difference between a single trip and multi-trip Income travel insurance?

Single trip Income travel insurance simply means that it covers the entire duration of 1 specific trip. If you’re someone who travels once or twice a year, purchasing this type of plan would be the most ideal for you.

On the other hand, multi-trip Income travel insurance covers multiple trips and is more worth it for those who travel more than twice a year. If you plan to purchase a multi-trip travel insurance plan, always check the destination coverage.

What should I look out for when buying Income travel insurance?

No matter what type of Income travel insurance you purchase, you should always take into consideration the country or region you will be covered for. Typically, a single trip plan only provides coverage for one country unlike a multi-trip plan which has a per region or worldwide coverage. You should carefully read the inclusions as well because travel insurance policies don’t include extreme sports most of the time. So if you engage in activities that put your life at risk, make sure that coverage for extreme sports is included in your travel insurance policy.

Where can I buy travel insurance for Schengen visa?

Certain nationalities must obtain a Schengen visa before they can visit Schengen countries, such as Italy, Germany, Spain and other European countries. One of the requirements when applying for Schengen is a travel insurance policy. To compare travel insurance policies and find the cheapest insurance plan, visit MoneySmart for a comprehensive comparison of all the available options in the market. Once you’ve chosen your plan, you may purchase the policy through our website.

Does Income travel insurance cover baggage damage?

Yes, baggage damage coverage is part of Income travel insurance policies. It’s a standard coverage included in all travel insurance plans. The only difference would be the maximum benefit you can claim.

How do I claim Income travel insurance for flight delay?

If you have a travel insurance plan with Income, you may file your claim for flight delay online. They’ve simplified their claiming process to make it more convenient for you. This means you can start processing your claim even while travelling.

What is backpacker travel insurance?

This type of travel insurance is for those who travel to multiple destinations for a longer period of time. Since it targets backpackers who don’t have a concrete travel plan, it’s quite flexible in terms of the duration of coverage, and has a much higher coverage. Unfortunately, Income doesn’t offer this type of travel insurance.