We are committed to serving our customers with Fair Dealing at the center of our business through:
1. Ensuring that fair dealing is central to our corporate culture;
2. Ensuring that our products and services are marketed and sold responsibly and appropriate to meet our customers’ needs;
3. Ensuring that our customers are receiving quality advice and suitable recommendations;
4. Ensuring that our customer feedback and complaints are handled in an independent, effective and prompt manner;
5. Ensuring that we have the competent and ethical specialists to provide our customers with quality advice and appropriate recommendations; and
6. Ensuring that our customers receive clear, relevant, and timely information to enable them to make informed financial decisions.
If you have any feedback, please email us at [email protected].