Buy DirectAsia Travel Insurance in Singapore 2026 | Up to 40% OFF

DirectAsia travel insurance is available to Singapore citizens, PRs, and foreigners holding valid work passes.

For family plans, you can cover:

• Up to 2 adults and 4 children per policy
• Children aged 15 days to 18 years old (or up to 24 if unmarried and in full-time tertiary education)
• All family members must be named at the time of purchase

Annual plans require all insured persons to be Singapore residents and are best suited for frequent travellers.

Start by getting your quote through MoneySmart's DirectAsia page to access exclusive deals like up to 40% off plus rewards. At checkout, look for the "Apply Promo Code" field (if any), however in most cases, discounts/codes would be auto-filled already.

Before completing your purchase:

• Confirm the discount has been applied correctly
• Check your reward eligibility (cash, vouchers, SmartPoints)
• Verify you meet any minimum spend requirements for tiered rewards

Getting a quote is simple and doesn't require any documents upfront. You'll need to provide basic trip information including your destination, travel dates, trip type (single or annual), and traveller details like age and number of people.

To see accurate premiums, select any add-ons you need:

• COVID-19 cover (Single Trip only)
• Extreme sports coverage (Annual plans only)
• Sports equipment protection

Traveller IC or passport details are only required when you're ready to purchase the policy, not for the initial quote.

DirectAsia plans provide comprehensive coverage for medical emergencies, trip disruptions, and lost belongings:

• Overseas medical expenses (S$150,000–S$500,000)
• Emergency medical evacuation (Up to S$1.5 million)
• Baggage loss (S$1,000–S$5,000)
• Trip cancellation or interruption (up to S$15,000)
• COVID-19 cover (available as add-on for Single Trip only)
• Extreme sports (available as add-on for Annual plans only)

Common exclusions to be aware of are pre-existing medical conditions, travel to sanctioned countries, adventure sports without add-on, unattended belongings, and travel without required documents or visas. For complete terms, review the DirectAsia policy wording.

Contact customer service for detailed processes (walk-in, hotline, or email).

• Single trip: Full refund usually if cancelled before departure and no claims made.
• Annual plan: Cancel anytime with 7 days’ notice for pro-rated refunds based on unused coverage.

Adventure sports (bungee jumping, scuba diving, snow sports) require the paid Extreme Sports add-on, available for annual plans only prior to trip commencement. Without it, claims are rejected.

Coverage includes:

• Basic leisure activities (city cycling, light hiking) usually covered in standard plans
• High-risk activities strictly excluded without add-on
• Review plan fine print to confirm activity coverage

If MFA issues a "Do Not Travel" advisory after you purchase your policy, you may claim for trip postponement or curtailment or flight cancellation. Advisories existing before purchase are not covered.

No. DirectAsia provides standard trip cancellation coverage for specific covered events only, not CFAR coverage. You can only claim for cancellations due to listed reasons like medical emergencies, MFA advisories issued after purchase, or covered unforeseen events.

If you need flexibility to cancel for personal reasons not covered by standard policies, compare other travel insurance plans offering CFAR coverage (50–75% reimbursement for any reason).

Yes. Family plans cover up to 2 adults and 4 children with equal coverage limits, which is rare in Singapore. Do include all travellers’ names must be included at purchase to avoid coverage gaps. Omissions may invalidate claims

If your trip takes an unexpected turn, here's how to claim your DirectAsia travel insurance — step by step, from incident to payout.

Claims process:

• Notify DirectAsia promptly – As soon as an incident happens (delay, injury, loss), submit the online Claims Form or call their hotline. Fast reporting keeps things smooth.
• Gather supporting documents – Scan or photograph receipts, police reports, airline confirmations, or medical letters, depending on your claim type.
• Submit everything online – Fill out the DirectAsia Online Travel Claims Form and upload your documents. You'll be assigned a dedicated Claims Specialist to guide your case.
• Medical follow-ups – For additional medical certificates or receipts after your initial claim, use the separate Medical Follow-up Form.
• Wait for assessment and payout – Your Claims Specialist will update you on progress and request any extra information if needed.

How you renew depends on your plan type — annual multi-trip policies can be renewed for ongoing protection, while single-trip plans require a new policy for each journey.

Annual travel insurance:

• Automatic renewal – In most cases, your premium is automatically deducted from your stored credit card when the policy is due for renewal.
• Manual renewal – If you've opted out of automatic renewal, you'll receive a renewal invitation by email or post with steps to continue your coverage.
• Customer service support – To adjust coverage, update payment info, or renew over the phone, call DirectAsia at 6665 5555 (Mon–Fri, 9am–6pm).

Single-trip insurance:

• Taking a new trip – Single-trip policies aren't renewable. You'll need a fresh quote and policy for every additional journey.
• Trip extensions – If you're already abroad and need to extend your existing policy, call DirectAsia at 6532 1818 before your cover expires. Approval is required and not guaranteed, so check as soon as possible.