Ken was super prompt and helpful for me as a first time user
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Good services and responsive.
Good customer service experience. special mention to Dayang who was fast and helpful in addressing my queries. His solutions are quite detailed and informative. Thanks Dayang and MoneySmart team for the good work!
Customer service is straightforward and reliable and friendly and prompt
I had a very positive experience with MoneySmart's customer support team. I recently encountered an issue relating to a rewards redemption and reached out for assistance. While the matter required several rounds of communication, the team remained professional, patient, and responsive throughout the process. I would especially like to thank Nisa for her courteous communication and for taking the time to follow up on my case. Rather than providing a generic response, she listened to my concerns, ensured the case was properly reviewed, and helped facilitate a satisfactory resolution. It's reassuring to know that MoneySmart values customer feedback and is willing to carefully consider individual situations. Thank you to Nisa and the team for the excellent support and customer service. Highly recommended. 😊
Great and as advertised!
Awesome experience from Officer Kama. Thank you for helping .
Always got the best offer or promotion from money smart. Help save alot of money
Good follow through the entire process from first enquiry till gift/voucher redemption experience. Competitive product pricing.
Initially the reward was pending for some time and after some push to clarify with the concerned institution MoneySmart Singapore paid it. Finally satisfied.
Responsive and professional
Great customer service!! staff were so friendly and prompt to respond to my queries.
I’m very happy with the good deal I got through MoneySmart. The support team was also very responsive and helpful in handling my queries. Overall, I had a great experience with MoneySmart and would definitely recommend it!
I’ve had a really good experience with MoneySmart! I love the deals and promotions they offer, and they make it easy to find good value when signing up for different products. What I appreciate even more is their after-sales service. The team is helpful and responsive whenever I have questions or need assistance, which gives me peace of mind after signing up. I also really like how their website allows me to keep track of the deals and products I’ve signed up for. It’s convenient to have everything in one place instead of having to dig through emails or documents to remember what I signed up for. Overall, a great experience with MoneySmart and definitely a platform I would recommend! 😊
Good deals and importantly good response when needed support or enquiry on certain claim procedures. Special thanks to Dayang for good and fast response.
Good customer service and highly responsiveness.
Smooth redemption for the rewards! Love to surf their website from time to time to keep myself updated on all the finance related deal!
⭐️⭐️⭐️⭐️⭐️ Great experience with the team! They were very helpful, responsive, and made the car insurance renewal process smooth and hassle-free. They helped me find a better deal and save on my car insurance. Special thanks to Mr. Ken Chew for his excellent service, patience, and professionalism. Really appreciate his help throughout the whole process. Highly recommended! 👍
Great platform to gain saving and special bonuses for credit cards and insurances! Thanks so much!!
Great!
Frequently Asked Questions
What is travel insurance?
Travel insurance is a policy that protects you against unexpected events while travelling, such as medical emergencies, trip cancellations, delays, or lost baggage. It provides financial coverage and peace of mind during your trip.
How do I choose the right travel insurance?
When choosing travel insurance, consider your destination, trip duration, planned activities, and the coverage you need. Look out for essentials like overseas medical coverage, trip cancellation, and baggage loss. Always check the exclusions to ensure your needs are covered.
How much does travel insurance cost in Singapore?
In Singapore, the average cost of a 1-week ASEAN trip travel insurance ranges between S$25 and S$116, depending on the insurer and coverage. Some promotional deals can be as low as S$4 per day.
When should I buy travel insurance?
Travel insurance must be purchased before your trip starts. Ideally, buy it as soon as you confirm your bookings to ensure you’re covered for cancellations or changes leading up to your trip.
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