AXA

AXA is a French multinational insurance company founded in 1816 as “Mutuelle de L'assurance contre L'incendie”. It was later in 1985 that it was named AXA. Today, AXA S.A. is headquartered in Paris, France, is listed on the Euronext Paris (EPA:CS), and is part of the EURO STOXX 50 Index (INDEXSTOXX: SX5E). AXA entered Singapore operating life and general insurance in 1969 and launched the AXA Tower along 8 Shenton Way in July 2011. As of August 2020, the French AXA was looking to sell its Singaporean business arm.

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Why Choose AXA?

You can choose your AXA Term Protector & Term Protector Prime coverage period to be 5, 10, 15, 20, 25, or 30 years – with guaranteed renewals when your plan comes to an end.
The AXA Term Protector & Term Protector Prime offers a longer coverage period, covering you up to 99 years old.
There are 10 riders available, spanning critical illness, income benefits, total and permanent disability, disability, and more.

AXA Term Insurance Plans

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What Is AXA Term Protector & Term Protector Prime?

The AXA Term Protector and Term Protector Prime are term life insurance plans offering you a lump-sum payout in the event of death or terminal illness. You will get to choose how long you want to be covered for – up to 99 years old, or for the next 30 years. You will also get to choose the way you want to be insured (and how you want to pay your premiums) – in SGD, USD, EUR, GBP, or AUD. There are 10 riders available for you to personalise your plan.

AXA Term Protector & Term Protector Prime Benefits

  • Base Sum Assured

    When you apply for your plan, you will need to choose your base sum assured – basically the lump-sum payout cheque that you will want to receive from this plan.

  • Basic Coverage

    Basic Coverage The lump-sum payout will be issued to you or your family in the event you are diagnosed with terminal illness or pass on. Your plan will also end after your family receives the payout.

  • Coverage Duration

    You will get to choose how long you want to be covered for – up to age 50, 55, 60, 65, 70, 75 or 99, or for the next 5, 10, 15, 20, 25, or 30 years.

  • Flexible Payments

    You can choose how you want to pay your premiums – single premium (only for 5, 10, or 15-year-long plans), or regular premiums for 15, or 20 years, or for the entire duration of your plan.

  • Coverage Currency

    You will also get to choose the way you want to be insured (and how you want to pay your premiums) – in SGD, USD, EUR, GBP, or AUD.

  • Convert Your Plan

    You will get to choose to convert your term into a whole life plan before you turn 60 years old.

AXA Term Protector & Term Protector Prime Exclusions

  • Riders

    Although there are many riders that you can choose from for this term life insurance plan, each rider has its own termination date – e.g. only until 50 years old for the Involuntary Loss of Income benefit, 70 years old for the Total and Permanent Disability Payout rider, and only until fixed rider expiry date for the Premium Waiver riders. Do ensure that your AXA insurance agent clarifies all that with you, and that these rider expiry dates are aligned with your financial plans.

  • Early Critical Illness Claims

    If you have any other Early Critical Illness (ECI) plans or riders pegged to other AXA plans, do note that there is a lifetime cap for ECI claims at S$250,000 across all AXA claims for any individual.

AXA Term Protector & Term Protector Prime ExclusionsAXA Term Protector & Term Protector Prime Exclusions

AXA Term Protector & Term Protector Prime Summary

In a nutshell, AXA Term Protector & Term Protector Prime is a term life insurance plan that is flexible and customisable in terms of coverage, coverage duration, premiums payment, down to the choice of currency. However, due to the flexibility of the product, ensure that your AXA insurance agent explains all the terms and conditions of your riders and premium payments to you clearly.

All AXA Term Life Insurance Plans

  • AXA Term Protector & Term Protector Prime

    AXA's Term Protector & Term Protector Prime are term life insurance plans which you can flexibly customise to meet your personal lifestyle and financial needs. You can purchase this plan from third-party financial websites such as Moneysmart.

  • DIRECT AXA Term Lite

    DIRECT AXA Term Lite is a term life insurance plan which you can purchase directly from AXA without the help of an insurance agent.

  • AXA HappyMummy or HappyFamily

    AXA's maternity plans, the HappyMummy and HappyFamily are both term maternity plans which covers both mother and child through pregnancy and childbirth for 3 years.

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What Types Of Insurance Does AXA offer?

AXA Singapore offers 10 types of personal insurance ranging from life, health, savings, investment, travel, car, home, helper, and even art. AXA also offers insurance policies for small businesses (SMEs), commercial businesses, and employee benefits. View a summary of each category below:

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10 Types Of AXA Insurance Plans

  • 1Travel Insurance

    AXA offers 1 type of travel insurance, namely the AXA Wanderlust Travel Insurance plan.

  • 2Car Insurance

    There is only 1 type of car insurance at AXA, namely the AXA SmartDrive car insurance plan which offers comprehensive coverage including third-party coverage, repair works at either an AXA Premium workshop or a workshop of your choice.

  • 3Home Insurance

    AXA offers 1 type of home insurance, namely the AXA SmartHome Home Insurance which gives you up to S$3 million in coverage for your home's building structure, standard fixtures, fittings, and more.

  • 4Maid Insurance

    Aviva offers 3 types of savings plan, namely the Aviva MyRetirementChoice II, Aviva MyRetirement, and MyIncomePlus.

  • 5Life and Critical Illness

    AXA offers 12 term life, whole life, and critical illness insurance plans, ranging from the flagship AXA Life Treasure whole life plan, to the AXA Term Protector term life plan, 2 direct purchase life plans, 4 critical illness plans, 1 cancer plan, and 1 maternity plan.

  • 6Savings and Investments

    There are 8 types of AXA savings and investment insurance plans – namely the AXA Wealth Harvest, AXA Wealth Accelerate, Pulsar, AXA Early Saver Plus, AXA Retire Happy Plus (II), AXA Wealth Invest, and more.

  • 7Health Insurance

    There are 8 types of health insurance plans at AXA, such as the AXA Shield, Health Cash Plan, SmartCare Executive, SmartCare Optimum Enhanced, International Exclusive, Global Care Health Plan, Mum's Advantage, and Family's Advantage.

  • 8Personal Accident

    There are 2 types of personal accident plans at AXA, namely the flagship AXA SmartPA Protect+, and the AXA Band Aid.

  • 9Art Insurance

    AXA offers 6 types of art insurance plans ranging from the AXA ArtPlus for worldwide transit and storage coverage, the AXA Personal Collectibles All Risks Policy, AXA Corporate Collectibles All Risks Policy, AXA Art Dealer All Risks Policy, AXA Art Exhibition and Transit All Risks Policy, and the AXA Museum All Risks Policy.

  • 10AXA Imperial Collection

    The series of AXA Imperial Collection plans allow high net-worth individuals to customise their own legacy, wealth, international medical, art, yacht, and performance cars insurance policies.

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How to apply for your Term Life Insurance plan

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Applying for a Term Life Insurance plan through MoneySmart

  • Step 1Answer Some Questions

    Don't have time to compare all the different life insurance plans in Singapore? Answer some questions and let our intelligent system find the best term life insurance plan for you.

  • Step 2Speak To Our Insurance Specialists

    After you submit your quiz, our expert insurance specialist team members may drop you a call to clarify your needs and explain your options to you. Seize this chance to ask our friendly colleagues the burning questions you may have about life insurance!

  • Step 3Apply And Purchase Your Term Life Insurance

    Once you have spoken to our insurance specialists, considered your options, and planned your finances, you are ready to apply for your term life insurance plan online through our portal.

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AXA Insurance Claims

If you hold an AXA insurance policy, your AXA insurance agent should be helping you with your claims – whether it be filling up your claim forms, preparing supporting documents, submitting it to the AXA claims department, liaising with the claims department for further investigations, to the final payout.

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How Do Claims Work?

  • You'll need to submit your claims form to your AXA insurance agent or directly to AXA via mail. After you submit a list of documents (which your agent should help you with), the insurance company will investigate your claims, and ask you to submit more documents if necessary, before finally paying you the assured sum.

  • AXA Claim Forms

    Visit the AXA website, click on the right hand side menu button to view the dropdown menu, and click on "File A Claim". Click on "Personal" to view the entire list of claims that you can file, and you will be able to view the step-by-step procedure, and download the necessary claim forms. Do so ASAP after your diagnosis or your family member's death to avoid missing out on the claims window – you have to complete the claims usually within 30 days of the incident.

  • Submit To AXA

    For serious events such as death, you will be required to file your claims personally or mail them to the AXA Singapore office's claims department located at 8 Shenton Way. As these are really important documents, please try to mail it with registered tracking number. Otherwise, please get your AXA insurance agent to bring it to the claims department in person.

How Do Claims Work?How Do Claims Work?

Frequently Asked Questions

What Is AXA?

AXA is a multinational insurance company founded in France way back in 1816. Today, AXA is headquartered in Paris, France, is listed on the Euronext Paris (EPA:CS). AXA Singapore was founded in 1969, selling life and general insurance. Its office is in the AXA Tower, located along 8 Shenton Way in July 2011.

Can I pay my AXA insurance online?

Yes, you can pay for your AXA insurance online via PayNow, credit card, internet banking, AXS website, and via the AXS m-station mobile app.

Can you trust AXA insurance?

Yes, AXA is a reputable multinational insurance company based in Paris, France. In Singapore, it is regulated by the Monetary Authority of Singapore (MAS), and all insurance plans are protected by the Policy Owners' Protection (PPF) Scheme by the Singapore Deposit Insurance Corporation (SDIC). The PPF will take on your insurance policies and continue to run it in the unlikely event that your insurance company fails.

How to cancel AXA life insurance?

To cancel your AXA life insurance, you will need to give your AXA insurance agent a call. Otherwise, you will need to call the general AXA customer service hotline at 1800 880 4888 to request for a cancellation and understand the surrender value (if you have a whole life plan) of your life insurance plans. You will then be required to download some termination forms, and submit them via mail to the AXA Singapore office.

How do I contact AXA insurance?

There are 3 ways you can contact AXA insurance in Singapore – via your appointed AXA insurance agent, via the AXA customer service hotline at 1800 880 4888, or via a "Contact Us" form on the AXA Singapore website.

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