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Speak to the DBS customer service about your DBS/ POSB credit card benefits, rewards, miles, balance, and annual fee waiver etc. by calling the hotline at 1800 111 1111 or +65 6339 6666 if you’re calling from overseas. If you’ve lost your DBS or POSB credit card or encountered a fraudulent transaction, call 1800 339 6963 or +65 6339 6963 if you’re calling from overseas. Alternatively, you could chat with a virtual chatbot on the DBS website, tweet at, or send an email to DBS.
There are 4 ways you could request for a DBS credit card annual fee waiver: submit a request via the DBS online banking website’s digibot, submit a request via DBS digibank online, call the DBS customer service hotline at 1800 111 111, or visit your nearest DBS or POSB branch.
Ongoing DBS credit card promotions included 1 for 1 lunch or dinner buffets at Triple Three, Asian Market Cafe, Seasonal Tastes, Element Restaurant, Coleman Cafe, and Atrium Restaurant. Other shopping promotions include Lazada, Qoo10, Pet Lovers Centre, SMEG, Taobao, Samsonite, and more. Check the DBS credit card promotions page for more promos and discounts.
|DBS Credit Card||Best For||Fee Waiver|
|DBS SAFRA Credit Card||3% Cash rebates on online purchases||N/A (As long as you are paying for your Safra membership)|
|DBS Altitude American Express Card Card||S$1 = 4 miles on online travel bookings||Available|
|DBS Live Fresh Card||5% Cashback on online and contactless payments||First Year Waived|
|DBS Black Visa Credit Card||S$1 = 1.2 air miles on contactless payments||First Year Waived|
|DBS Woman’s World Card||S$1 = 4 air miles on online spend||First Year Waived|
|DBS Esso Card||18% upfront discount at Esso||First Year Waived|
How to apply for a DBS credit card? If you’re an existing DBS banking or credit card customer, login to your DBS ibanking to apply for your credit card of choice. Alternatively, visit the DBS website, click on your credit card of choice and select “Apply Now”. You will be asked to submit an application via Singpass MyInfo. To check on your DBS credit card application status, call the customer service hotline at 1800 111 1111. Finally, when you receive the physical credit card, you will need to activate your new DBS credit card before use.
How to cancel your DBS credit card? To cancel your DBS credit card, visit the DBS Banking and Credit Cards help and support page. You will find a virtual assistant function. Click on “Cancel Now” to start the cancellation process. Alternatively, you can submit an online form via the same DBS support page to start the cancellation process.
If you’re using a DBS credit card, you’ll be able to accumulate DBS rewards points from your purchases. If you’re using a DBS Corporate, Purchasing, Country Club, Live Fresh Card, Takashimaya Esso, or SAFRA card, you don’t earn DBS points.
To use your DBS credit card for retail purchases and cash withdrawal at DBS ATMs overseas, you will first need to activate your DBS credit card for overseas use. There are a couple of ways you can activate your DBS credit card: via DBS digibank Mobile, digibank Online, SMS banking, the DBS Lifestyle app, or at any DBS or POSB ATM in Singapore. For purchases in foreign currencies, the overseas transaction fee is 2.8% for Visa or MasterCard, and 3% for American Express (basically the DBS admin fee plus currency conversion charges). For payments converted to SGD via dynamic currency conversion, it is 1% (admin fee by Visa or MasterCard). For overseas charges in SGD, it is 1% (admin fee by Visa or MasterCard).
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There is a S$500 credit card with no minimum spend, no minimum income, annual fee waiver, and a S$500 spending limit for students enrolled in polytechnics and universities in Singapore. The DBS Live Fresh Card offers students 5% cashback on purchases at Golden Village, Starbucks, McDonald’s, Netflix, and Spotify. Eligible students should be aged between 18 and 27, enrolled in NUS, NTU, SMU, SUTD, SUSS, SIT, Nanyang Polytechnic, Ngee Ann Polytechnic, Temasek Polytechnic, Singapore Polytechnic, or Republic Polytechnic.