AXA Singapore

AXA, or AXA S.A., is a multinational insurance company from Paris founded in 1816. In Asia, AXA sells general and life insurance in Hong Kong, Indonesia, China, Malaysia, India, South Korea, Thailand, and Singapore. AXA Singapore is located at 8 Shenton Way, and the customer hotline is 1800 880 4888.

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Why choose AXA?

In Singapore, AXA offers both life and general insurance spanning travel, car, home, maid, savings, investment, health, personal accident, whole life, term life, art, and specialised plans for high net-worth individuals.
There are 11 life insurance plans by AXA Singapore, such as the flagship whole life plan called AXA Life Treasure, the AXA Term Protector, direct AXA Life Lite, direct AXA Term Lite, maternity, cancer life plans.

AXA Life Insurance Plans

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All AXA Life Insurance Plans

  • AXA Life Treasure

    Whole or Term Life?
    Whole Life

    Benefits
    Covers death, terminal illness, total permanent disability

  • AXA Term Protector

    Whole or Term Life?
    Term Life

    Benefits
    Covers death, terminal illness

  • AXA Super CritiCare

    Whole or Term Life?
    Term – until you are 50, 55, 60, 65, 70, or 75 years old

    Benefits
    Covers early, intermediate, advanced stage critical illnesses. Includes a free diabetes management programme and death benefit

  • AXA CritiCare for Her

    Whole or Term Life?
    Term – 10 years, 20 years, or up till you're 65 years old

    Benefits
    Female illnesses, surgeries, reconstructions, recovery support

  • AXA CritiCare for Him

    Whole or Term Life?
    Term – 10 years, 20 years, or up till you're 65 years old

    Benefits
    Male illnesses, surgeries, reconstructions, recovery support

  • AXA HappyMummy

    Whole or Term Life?
    3 years

    Benefits
    Covers death, pregnancy complications, hospital care, early delivery by C-section, congenital illnesses (for baby), and developmental delay (for baby)

  • AXA HappyFamily

    Whole or Term Life?
    3 years

    Benefits
    Covers death, pregnancy complications, hospital care, early delivery by C-section, congenital illnesses (for baby), and developmental delay (for baby), and option to include coverage for the father, and child's siblings

  • AXA Cancer ReCover

    Whole or Term Life?
    Term – 5, 10, 15, 20, or 25 years

    Benefits
    Covers early, intermediate, and advanced stage cancer, free child coverage, waiver of premium upon diagnosis, death, and terminal illness benefit

  • AXA 3Care

    Whole or Term Life?
    Term – up to 65 years old

    Benefits
    Income replacement in the event you're diagnosed with common critical illnesses (advanced stage cancer, heart attack, stroke), and death benefit

  • AXA Life Lite (Direct)

    Whole or Term Life?
    Whole Life (up to 99 years old)

    Benefits
    Covers death, and terminal illnesses, guaranteed cash value, and non-guaranteed bonuses

  • AXA Term Lite (Direct)

    Whole or Term Life?
    Term Life – up to 65 years old

    Benefits
    Covers death, and terminal illness. Advance payout if you are diagnosed with total and permanent disability

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AXA Life Treasure

What is AXA Life Treasure? AXA Life Treasure is a whole life insurance plan which covers you in the event of death, terminal illness, and total and permanent disability. Here, a list of AXA Life Treasure's benefits:

  • 1Whole Life Insurance

    AXA Life Treasure covers you for your entire life, up to 99 years old

  • 2Base Sum Assured

    Your basic sum assured starts from a low S$25,000, which you can then increase with a multiplier

  • 3Multipliers

    You can increase your basic sum assured by 2, 3, 4, 5, 6, or 7 times to increase your total monetary coverage for a fixed number of years (usually until 65 or 70 years old) when your children are still financially dependent on you

  • 4Flexible Premiums Payment

    You can choose to pay your premiums monthly, quarterly, half yearly, or yearly to manage your cash flow. You can also choose to pay your premiums over 10, 15, 20, 25, or 30 years

  • 5Basic Coverage

    By default, the plan covers you for death, terminal illness, and total and permanent disability

  • 6Critical Illness

    However, if you would like to increase your coverage to include critical illnesses (or early critical illnesses), you can purchase a rider to expand your coverage

  • 7Personal Accident and Disability

    Other riders you can add includes the Accidental Death Benefit, and Disability Cash Benefit

  • 8Premium Waiver

    Some individuals may also opt to include a premium waiver rider – meaning that if you (or your spouse or child) is diagnosed with a critical illness, the insurance company will automatically stop asking you to pay your premiums for this plan – but you get to continue to enjoy the benefits and coverage

  • 9Premiums

    S$390 per month for a 35-year-old male non-smoker. Base sum assured is $90,000, with a 5X multiplier (total S$450,000 coverage). Includes a critical illness, and an accidental death rider

AXA Life Treasure Riders

Multiplier Benefit

The multiplier benefit will allow you to increase your base sum assured by 2, 3, 4, 5, 6, or 7 times until you are 70 years old. When you're 70 years old, you will also receive a guaranteed multiplier benefit from the base AXA Life Treasure plan, and any other riders that are linked to the base plan.

Accidental Death Benefit

The accidental death benefit offers you twice of your total payout (base sum assured from your basic AXA Life Treasure plan plus your multiplier benefit rider) in the event that you meet an accidental death.

Critical Illness Benefit

The critical illness (CI) rider offers you an additional 50% payout of your rider's base sum assured in the event you are diagnosed with one of the three common critical illnesses, namely a major cancer, heart attack, or stroke.

Early Critical Illness Benefit

The early critical illness (ECI) rider offers you coverage for 132 medical conditions spanning early, intermediate, advanced stage critical illnesses, special conditions, and juvenile conditions. If you are diagnosed with one of the three common critical illnesses, you will receive an additional 50% of the sum you assured for your rider.

Critical Illness Plus

The critical illness (CI) plus rider offers you an additional lump sum payout in the event you are diagnosed with a critical illness. This additional payout will not affect your basic AXA Life Treasure plan's base sum assured.

Disability Cash Benefit

The disability cash benefit pays you a lump-sum annually in the event you have been diagnosed with total and permanent disability. The yearly payout sum will be chosen or determined by you when you sign up for the rider.

Premium Waiver Riders

You can also choose to add premium waiver riders. In the event you (or your spouse, or child) have been diagnosed with critical or terminal illnesses, AXA will waive your AXA Life Treasure premiums. You will continue to be covered by the whole life plan and enjoy its benefits.

AXA Group Term Life Insurance

If you are looking for a business or corporate group term life insurance and employee benefits packages, AXA offers a Group International Exclusive Plus. Benefits include group term life (pays out in the event of death), high annual limit for medical coverage, outpatient treatment (includes general practitioners, medicine, and vaccines), pre-existing conditions, cashless hospital check out, 24-hour claims hotline, and international medical assistance and overseas evacuation and repatriation.

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How do I pay for my Life Insurance?

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AXA Life Insurance Payment Options

How can I pay my AXA life insurance plan's premiums? Can I pay my insurance premiums online? Yes, you can actually – and there are multiple ways you can pay your insurance plans' premiums online now. Here are three main ways you can pay your AXA life insurance premiums online:

  • AXA Pay

    AXA Pay is AXA's own online payment portal which supports PayNow or credit card transactions. To access AXA Pay, visit the AXA Singapore website, click on the drop down menu and select "Make Payment".

  • GIRO or iBanking

    If you have a DBS or POSB savings account, you can also set up a recurring GIRO payment online. To apply for GIRO, visit the AXA website, click on the "Make Payment" tab in the menu, follow by "GIRO". You will find a step-by-step guide to set up your GIRO payments. Otherwise, visit your iBanking website or mobile app, select "Pay Bills" and followed by "AXA Life Insurance".

  • AXS Online or Mobile

    To pay your insurance premiums via AXS, visit the AXS website or mobile app, select "Pay Bills", followed by "AXA Life Insurance". You will then be able to pay via NETS, PayLah, and Mastercard.

How to apply for your Life Insurance plan

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Applying for a Life Insurance plan through MoneySmart

  • Step 1Answer Some Questions

    Don't have time to compare all the different life insurance plans in Singapore? Answer some questions and let our intelligent system find the best life insurance plan for you.

  • Step 2Speak To Our Insurance Specialists

    After you submit your quiz, our expert insurance specialist team members may drop you a call to clarify your needs and explain your options to you. Seize this chance to ask our friendly colleagues the burning questions you may have about life insurance!

  • Step 3Apply And Purchase Your Life Insurance

    Once you have spoken to our insurance specialists, considered your options, and planned your finances, you are ready to apply for your life insurance plan online through our portal.

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AXA Life Insurance Claims

What to do in the event you need to file for total and permanent disability, terminal illness, or the death of your family member (who holds an AXA Life Treasure whole life insurance plan)?

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How Do Claims Work?

  • Step-by-Step Guide

    Don't panic. There are two main things you need to do:

    1. Prepare forms and documents
    2. Submit them to the insurance agent or company.

    The first thing you will want to do is to find a step-by-step guide. Most major insurance companies in Singapore will provide a detailed list of things that you need to do, forms to fill in, documents you need to submit, and the people you need to contact to submit those forms and documents.

  • AXA Life Treasure

    If you or your family member holds an AXA Life Treasure whole life insurance, Google "AXA Life Treasure" and click on the AXA Life Treasure insurance product page. Scroll down to the middle of the page, you will see a "Claims" section with a step-by-step guide on what forms to download, supporting documents to prepare, and the online claims submission form.

  • AXA Claims

    If it's your first time making an insurance claim and need guidance, call the AXA Singapore customer service hotline at 1800 880 4888. If you are calling from overseas, dial +65 6880 4888 instead.

How Do Claims Work?How Do Claims Work?

Frequently Asked Questions

Does AXA do life insurance?

Yes. Apart from general insurance products such as health, travel, car, or home insurance plans, AXA Singapore offers life insurance as well – specifically 11 products spanning whole life (covers your life until you turn 99 years old), term life, maternity, and critical illness plans.

How to check if AXA life insurance premium is paid?

To view your AXA life insurance's policy information such as premiums payment frequency, login to your MyAXA online customer portal or mobile app. If you hold AXA policies but do not have a MyAXA account, visit the MyAXA website and click on "Register". You will then be prompted to key in your personal and contact details – after which you will be able to log in to your MyAXA account to view all your policies.

Is AXA life insurance good?

AXA's whole life insurance, called AXA Life Treasure, is generally deemed as one of the more attractive and competitive whole life insurance plans in Singapore with distinct benefits – such as a very high 7X multiplier up to 70 years old which guarantees you a benefit when the multiplier period ends.

Can I have 2 life insurance policies?

Yes. In fact, there is no limit to the number of life insurance policies you can have. You can have 2 or more life insurance plans. However, you should not measure your life insurance coverage by the number of life insurance policies you have. Instead, you want to look at the total monetary coverage that all of your life insurance plans may offer you – especially for the different illnesses, disabilities, or death that may throw your family's financial stability off balance.

What age should you buy life insurance?

Generally, the younger the better. So, if you've just graduated, are in your 20s, and have just started on your first job, you might want to seriously consider getting your life insurance policies sorted since you now have an income, have lesser medical history or conditions, and get to enjoy lower premiums. However, do check with your parents if they have previously bought any whole life insurance plans or endowment life insurance plans for you while you were a newborn. Most Singaporean parents buy whole life or legacy plans for their children upon birth – before the child develops any medical conditions or exclusions later in life.

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