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Why Choose Prudential Health Insurance in Singapore
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What is Prudential Health Insurance in Singapore?
Prudential's PRUShield Integrated Shield Plans are designed to bridge the gap between Singapore's basic MediShield Life coverage and the actual costs of quality healthcare. While MediShield Life covers only Class B2/C wards in public hospitals with significant co-payment, PRUShield steps in with three tiers:
- PRUShield Standard (public B1 and below),
- PRUShieldPlus (public Class A), and
- PRUShield Premier (private hospitals).
Each offers progressively higher coverage limits, "As Charged" benefits, and access to better ward classes.
Integrated shield plans (IP) vs Private Health Insurance: Key Differences
| Feature | Integrated Shield Plan (e.g. PRUShield) | Private health insurance |
|---|---|---|
| FeaturePremiums | Integrated Shield Plan (e.g. PRUShield)Moderate; can use MediSave (up to limits) | Private health insuranceHigher; typically no MediSave payment |
| FeatureCoverage scope | Integrated Shield Plan (e.g. PRUShield)Builds on MediShield Life; covers public + private hospitals | Private health insuranceStandalone; usually private hospitals only |
| FeatureMAS regulation | Integrated Shield Plan (e.g. PRUShield)Strictly regulated by MAS; standardised benefits | Private health insuranceLess regulated; benefits vary widely |
| FeaturePortability | Integrated Shield Plan (e.g. PRUShield)Can switch to other IPs during annual review | Private health insuranceLock-in periods; switching harder |
| FeatureCo-payment | Integrated Shield Plan (e.g. PRUShield)Deductible + co-insurance (5-10%); riders reduce to 5% | Private health insuranceVaries; often higher out-of-pocket |
| FeatureBest for | Integrated Shield Plan (e.g. PRUShield)Singaporeans, PRs, and eligible foreigners seeking comprehensive, flexible coverage | Private health insuranceExpats, high-net-worth individuals seeking premium services |
Meet our financial advisorsYou don’t need to do this alone. Our advisors are here to help you plan it right. Our advisors aren’t here to push plans. They’re here to understand your life, answer your questions, and help you protect what matters most. Meet our MDRT-qualified specialist and his team. |
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What you should know about Prudential
- View their policy or personal Information
- View or print their annual premium summary
- Update their contact details
- Perform eligible online transactions
- Generate revised benefit illustration
- View and download e-Documents
Prudential Health Insurance Plans


PruShield Health Insurance Plans: Comparison
| Feature | PRUShield Standard | PRUShield Plus | PRUShield Premier |
|---|---|---|---|
| Hospital type / Ward | Public (B1 and below) | Public (A and below) | Private (Standard room and below) |
| Inpatient daily ward charges | S$1,700 per day | As charged | As charged |
| ICU charges | S$2,900 per day | As charged | As charged |
| Surgical procedures | Up to S$590–S$16,720 | As Charged | As Charged |
| Pre- / Post-hospitalisation | N/A | 180 days pre-, 365 days post-, as charged | 180 days pre-, 365 days post-, as charged |
| Community Hospital | S$650 per day | As charged | As charged |
| Outpatient treatment (Cancer / Kidney) | Chemotherapy: S$5,200 per month Dialysis: S$2,750 per month |
As charged | As charged |
| Annual coverage limit | Up to S$150,000 | Up to S$600,000 | Up to S$1.2 million |
| Unique features | Basic, MediShield Life aligned | Enhanced public hospital coverage | Full private hospital & top-tier coverage |
| Persona fit | Cost-conscious, simple needs | Families, working adults | Maximum comfort, retiree, international coverage |
Disclaimer: All plan types support claims-based pricing; premiums may rise only if you claim. Panel and cashless services are available with riders across all PRUShield tiers.
Note: PRUShield does not cover the following:
- Pre-existing conditions (unless declared and accepted at application),
- Cosmetic or elective procedures,
- Self-inflicted injuries,
- Experimental treatments not approved by Singapore medical authorities, or
- General GP visits unrelated to covered admissions.
PRUShield rider options
PRUExtra Premier CoPay
PRUExtra Preferred CoPay
PRUExtra Plus CoPay
Prudential PRUShield Integrated Shield Plan Riders
PRUExtra Plus CoPay
PRUExtra Premier CoPay


PRUExtra Premier Lite CoPay
PRUExtra Plus Lite CoPay
PRUExtra Preferred CoPay


Who Should Consider Prudential Health Insurance?
PRUShield Plus + PRUExtra Plus CoPay
- Class A wards balance quality pediatric care with affordability (½ of private hospital costs)
- Coverage grows with family where you can add newborns without re-application
- Cashless claims eliminate upfront payment stress while juggling childcare logistics
PRUShield Premier + PRUExtra Premier CoPay
- Private hospital speed gets you back to work in days, not weeks
- Critical illness riders replace lost income if you’re unable to work for months
- S$1.2 million limit means health crisis won’t force business asset liquidation or partner buyouts
PRUShield Standard or Plus + PRUExtra Preferred CoPay
- To lock in cheaper premiums before age 65 and insurability declines
- Rider's 5% co-insurance cap is critical as chronic conditions emerge in the 60s/70s
- Renewable to age 75 locks coverage through statistically highest-need decades when switching becomes impossible
PRUShield Standard (rider optional)
- S$150,000 limit adequate to cover 90% of common hospitalisations, and other concerns like appendectomies, fractures, and childbirth
- Skip rider initially to minimise costs, and add later when income stabilises
Prudential Mental Wellness Support
All PRUShield policyholders can access Prudential's Mental Wellness Programme at no charge. Simply complete a confidential PHQ-9 mental health assessment online through PRUServices and results will be emailed immediately.
If further support is recommended, book a GP consultation at a Raffles Medical clinic (from $24, excluding GST) or see a specialist if referred (from $250, excluding GST). Your mental health records remain confidential between you and Raffles Medical.
Meet our financial advisorsYou don’t need to do this alone. Our advisors are here to help you plan it right. Our advisors aren’t here to push plans. They’re here to understand your life, answer your questions, and help you protect what matters most. Meet our MDRT-qualified specialist and his team. |
|
What our customers say
Edwin Ooi helped me with a health insurance policy subscription, 100% recommend.
It was very pleasant experience working with money smart advisor related to health insurance product. Edwin who was the advisor was very responsive and was very resourceful. Thanks and keep up the good work
How to Choose & Apply For Prudential Health Insurance
Get a quote from MoneySmart advisors
Whether it’s PRUShield Standard for cost-conscious coverage to Premier for full private hospital access, they’ll assess and walk you through your health needs, family situation, budget, and long-term goals to recommend the most suitable plan.
Review eligibility & prepare documents
- Singapore Citizen, PR, or eligible foreigner
- Up to 75 years old; plan limits apply
Gather these documents too:
- NRIC or passport
- Income proof (payslips, tax returns)
- Medical records for pre-existing conditions (if applicable)
Submit application
Honest disclosure is critical, since undisclosed conditions may lead to claim rejections later.
Complete medical checks
- Blood tests or urine samples
- Medical examination by an approved panel doctor
- Specialist reports for specific conditions
Your advisor will coordinate scheduling and explain what's needed.
Underwriting, review, & first payment
Upon approval (standard, with exclusions / loadings, or rare decline), make your first payment via credit / debit card, GIRO, MediSave (up to CPF limits), or online banking.
Policy delivery, access, & free-look period
Why Prudential PRUShield?
Are You Sufficiently Covered? 🏥now
How to File Prudential Health Insurance Claims
- Missing pre-authorisation forms (private hospitals)
- Incomplete documentation
- Undisclosed pre-existing conditions
- Using non-panel providers (may face claim caps or higher out-of-pocket costs)
Cashless claims (Panel hospitals + PRUExtra rider)
- Book appointment via PRUPanel Connect
- Provider submits pre-authorisation to Prudential
- Receive electronic Letter of Guarantee (eLOG)
- At discharge, sign settlement forms and Prudential will pay hospital directly
Reimbursement claims (Non-panel or without rider)
- Pay hospital bill at discharge
- Collect original bills, discharge summary, doctor’s memo
- Submit via PRUServices app, MoneySmart financial advisor, or Prudential office
- Track claim status online
- Receive bank payout within 2–4 weeks

How to Renew Your Prudential Health Insurance
- Add / remove beneficiaries
- Update contact information
- Change payment methods (credit card, GIRO)
- Request plan upgrades / downgrades (subject to underwriting)
- Add riders at policy anniversaries (requires underwriting)
Remember, you have a 30-day grace period after the premium due date before policy lapses.
But if you’re looking to renew your Prudential health insurance policy, there are two methods to consider:
Method #1: Annual renewal process
- PRUShield renews automatically each year up to age 75
- Premium recalculates based on age band and claims experience
- Renewal notice sent 30-60 days before anniversary
- 30-day grace period for premium payment
Method #2: Premium changes at renewal
- Age increases → premium rises (age-band pricing)
- Claims filed → premium may increase (claims-based pricing)
- No claims → premium rises only due to age
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FAQs About Prudential Health Insurance in Singapore
What is PRUShield health insurance in Singapore?
- PRUShield is Prudential's Integrated Shield Plan that builds on MediShield Life to provide higher ward classes, greater coverage limits (up to S$1.2 million annually), and access to private hospitals. It covers Singapore Citizens, PRs, and eligible foreigners up to age 75.
How much does PRUShield cost in Singapore?
- Premiums depend on your age at entry, health status, plan tier (Standard/Plus/Premier), smoker status, and optional riders. Younger, healthier applicants pay lower premiums. Use MediSave to pay premiums up to CPF-allowed limits.
For personalised quotes, consult a MoneySmart financial advisor. What is the difference between PRUShield Standard, Plus, and Premier?
- Standard: Public hospital B1 wards and below, S$150,000 annual limit
- Plus: Public hospital A wards, S$600,000 annual limit
- Premier: Private hospital standard rooms, S$1,200,000 annual limit
Plus and Premier plans cover most treatments "As Charged" (full bill up to annual limits).Can I pay for PRUShield using MediSave?
- Yes, PRUShield premiums can be paid using MediSave up to CPF-allowed limits. This reduces your cash outlay while maintaining coverage.
How do I file a cashless claim with PRUShield?
- To file a cashless claim with PRUShield, you’ll need to:
- Book your appointment via PRUPanel Connect.
- Your provider submits pre-authorisation to Prudential and you receive an electronic Letter of Guarantee (eLOG).
- At discharge, Prudential pays the hospital directly
- You sign settlement forms without upfront payment (PRUExtra rider required).
If you don’t have a PRUExtra rider, you can still claim by paying bills upfront first before filing for reimbursement. Ensure all necessary documents are submitted (e.g. doctor’s memo, discharge summary, original bill) and banks will payout within 2–4 weeks. What are the main exclusions under PRUShield?
- Main PRUShield exclusions include:
- Pre-existing conditions (unless declared and accepted),
- Cosmetic or elective procedures,
- Self-inflicted injuries,
- Experimental treatments not approved by Singapore medical authorities, and
- General GP visits unrelated to covered admissions are excluded.
Always review full exclusions in your policy documents. Can I renew my PRUShield policy after age 75?
- Most PRUShield plans are renewable up to age 75. Renewal beyond 75 depends on specific plan terms, so check your policy documents or consult your financial advisor for age limit details.
Does making a claim increase my PRUShield premium?
- Yes, PRUShield uses claims-based pricing. Premiums may increase at renewal if you've made claims. If you don't claim, premiums rise only due to age-band changes.
Can I upgrade or downgrade my PRUShield plan?
- You can apply to upgrade (Standard → Plus → Premier) or downgrade at policy anniversaries, subject to underwriting. Upgrades may exclude new pre-existing conditions diagnosed since original application. Downgrades are generally easier but you lose higher-tier benefits.
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