Aviva Car Insurance

Motor Lite, Motor Standard, and Motor Prestige are the three comprehensive plans offered by Aviva motor insurance. On top of the extensive benefits covered in each plan, customers will be able to enjoy greater savings with Aviva’s occasional car insurance promotions.

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Why you should choose Aviva motor insurance

Why you should choose Aviva motor insurance

New eCall assistance service

If you are a Motor Prestige customer with an eCall-equipped car, Aviva’s latest quick-assist service automatically notifies their helpline in the event of any road-related emergency.

Low NCD penalty

Enjoy the lowest NCD deduction of 10% instead of the usual 30% penalty from other insurers when you go for the Motor Standard or Motor Prestige plan.

Free NCD protector

When an accident is not your fault, you do not need to pay upfront excess and your NCD remains intact.

AVIVA Motor Lite

AVIVA Motor Lite

  • Excess

  • Personal Accident Coverage

  • Medical Expenses

Easy on the pocket, the Motor Lite covers you for the basic accidental loss, fire or theft damage based on your car’s market value. What’s more, it provides brand new car replacement in case your repair cost incurs more than 70% of its market value. Repairs are limited to Aviva authorised workshops.
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AVIVA Motor Standard

AVIVA Motor Standard

  • Excess

  • Personal Accident Coverage

  • Medical Expenses

For experienced drivers on a budget with families – the Motor Standard plan has a wider coverage that includes $25,000 personal accident claim, and $2,500 medical expense claim. You have the option to visit any workshop for repairs. However, your excess will be doubled when you send your car to a non-approved repairer.
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AVIVA Motor Prestige

AVIVA Motor Prestige

  • Excess

  • Personal Accident Coverage

  • Medical Expenses

Motor Prestige provides extensive coverage with higher limits. Your entitlement to an accident-related car replacement is 24 months from your date of purchase if the repair cost is more than 70% of its market value. You may visit your choice of a workshop for repairs at no additional cost. Daily transport allowance of $80 will also be provided for up to 10 days while your car is at the workshop.
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Available Car Coverage

  • NCD protector

    Add-on for flexibility to choose a non-authorised workshop

  • Courtesy car provision

    Continue driving for up to 10 days while your car is being serviced.

  • Replacement locks & keys

    Additional coverage of up to $500 for your car’s lock, central locking system and other affected parts.

  • Personal Accident cover

    Additional coverage of up to $100,000 for you and your passengers.

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AVIVA Car Insurance Review

Features & Benefits

  • Repair guarantee of at least 12 months.
  • 5% safe driver discount when you renew while on 50% NCD
  • Up to $5 million coverage for damage to third party property
  • Unlimited coverage for legal charges
  • Unlimited towing services to the nearest reporting centre

AVIVA is best known for

  • 10% NCD penalty – the lowest in the market. This means that only 10% will be deducted in the event of any claim.
  • You can lock in your rate for 2 years with Aviva’s Dual-Year Plan if you are currently enjoying a good rate.

AVIVA Motor Insurance Claims

Aviva’s emergency hotline is available 24/7 to provide quick and thorough assistance during an accident.

  • If you get involved in an accident, call Aviva’s emergency hotline at +65 6333 2222 right away.
  • In case of an accident involving injuries, call the police and provide the name, NRIC/FIN, address, contact number, vehicle registration number, insurer, and the company name of the company-owned vehicle (if applicable) of all parties involved.
  • Stay calm and do not sign any promissory note regarding payment for damages. If you plan to go to your preferred workshop, ask them to email the repair estimate at [email protected]

More things to know

  • Aviva Car Insurance Refunds & Cancellations

    To cancel your policy, you must submit a completed cancellation form along with the original Certificate of Insurance to Aviva’s Customer Service Centre at 4 Shenton Way, SGX Centre 2 #01-01, Singapore 068807. If you have already made a claim, you will not be entitled to a refund.

  • Aviva Car Insurance Contact Number

    For accident and emergency, call +65 6333 2222 (available 24/7), or get in touch with one of Aviva’s customer service agents at +65 6827 7988 (8:45am to 5:30pm on weekdays). Alternatively, you may email [email protected]

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FAQs

  • How do I cancel my AVIVA car insurance?

    For accident and emergency, call +65 6333 2222 (available 24/7), or get in touch with one of Aviva’s customer service agents at +65 6827 7988 (8:45am to 5:30pm on weekdays). Alternatively, you may email [email protected]
  • How do I claim for a car accident in Singapore?

    Call the Aviva emergency hotline at +65 6333 2222 within 24 hours after the incident. If you are a Motor Standard or Motor Prestige policyholder, the Mobile Accident Response Service (MARS) will be dispatched immediately to assist you at the scene.
  • What is NCD insurance?

    No-Claim Discount is an annual discount given to policyholders who have not made any claim during their policy term.
  • Does Aviva charge to cancel car insurance?

    If you cancel your policy, you will be entitled to a refund of your premium paid, minus the period you have been covered.
  • Can I buy 6 months car insurance?

    Yes, you may purchase a short-term car insurance policy that can cover you for 6 months.
  • Can I renew Aviva car insurance online?

    Renewing your Aviva car insurance online is easy. You will receive a unique link in your email inbox which you can use to verify your personal details. Then you can see your renewal price and coverage options.

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