MSIG Easy Lounge is a complimentary benefit for Singapore travellers who purchase an eligible MSIG TravelEasy travel insurance plan. This feature provides you and your companions with access to a global network of over 1,700 airport lounges when your registered flight experiences a qualifying delay.
The purpose is to make unexpected travel disruptions more comfortable by offering a quiet and relaxing space while you wait.
Key details:
Eligibility: Available to MSIG TravelEasy (including TravelEasy Pre-Ex and TravelEasy Flex) policyholders.
When lounge access is triggered: If your registered flight is delayed by at least 90 minutes.
Advance registration required: You must register your flight online at least 24 hours before your departure using the unique redemption code provided after your policy purchase (MSIG Easy Lounge).
Number of companions: Up to 5 travel companions on the same flight can access the lounge with you.
Lounge voucher delivery: Once a delay is confirmed, you’ll receive a lounge access QR code or digital voucher by email and SMS, valid for 24 hours.
Lounge network: Lounge access is provided through the LoungeKey™ network, giving you a choice of more than 1,700 locations worldwide.
Usage limits: For single-trip plans, you can register up to 5 flights; for annual plans, up to 20 flights during the policy period.
Amenities: Most lounges include refreshments, Wi-Fi, and comfortable seating, subject to each location's availability.
The MSIG Easy Lounge benefit is designed to remove some of the stress of travel delays for travellers, ensuring you and your companions have access to convenient, restful airport amenities when plans change unexpectedly.
If you want to know how to register for the lounge benefit or understand more about other coverages included in MSIG TravelEasy, check your policy wording or visit the official MSIG site for the most current details.
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